Terms & Conditions

Last updated: May 2025

Welcome to FreshPax. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. About Us

We sell fun, practical hygiene and gift kits for every occasion. Our website is operated by the FreshPax team.

2. Use of Our Site

By using this website, you confirm that:

• You are at least 14 years old or have parental permission

• You will not use the site for any unlawful or harmful purpose

• All information you provide is accurate and up to date

3. Orders & Payment

• All prices are shown in GBP (£)

• Orders are only confirmed once payment is received

• We reserve the right to cancel or refuse any order

4. Shipping & Delivery

We aim to dispatch orders promptly. Estimated delivery times are provided at checkout. We are not liable for delays caused by postal services or customs.

5. Returns & Refunds

Due to the hygienic nature of our products, returns are only accepted if an item arrives damaged or incorrect. Please contact us within 7 days of receiving your order.

6. Intellectual Property

All content on this site (logos, images, designs, product descriptions) is the property of Fresh Packs and may not be copied or used without permission.

7. Limitation of Liability

We are not responsible for any indirect or incidental damages resulting from the use or inability to use our site or products.

8. Changes to These Terms

We may update these terms from time to time. Continued use of the website after changes are posted means you accept the updated terms.

9. Contact

For any questions, please contact us:
Email: welcome@freshpax.co.uk
Business Name: FreshPax